FAQs about physiotherapy at Physio Motion

About physiotherapy

Physiotherapy helps you to deal with pain, injuries and problems that affect the way you can move and function. Physiotherapists are experts in assessing your body and how you are moving, determining the causes of your problem, and helping you return to normal.

There are different areas of speciality for physiotherapists. Our team specialise in Musculoskeletal, Orthopaedic and Rheumatological physiotherapy, as well as physiotherapy for Women’s Health and Care of the Elderly.

Physiotherapy is a regulated health profession. Our qualifications and continued registration with the HCPC (Health and Care Professions Council) means we can call ourselves Chartered Physiotherapists.

The HCPC keeps a register of all the health and care professionals who meet the standards of the profession in the UK. You can check the HCPC register here.

Physiotherapy can help reduce future injuries by conditioning your body for the tasks, sports or activities you want to perform regularly.

It can also give you the knowledge and skills you need to deal with any flare ups yourself before they become debilitating. For example, by understanding the root causes of a specific pain or tightness, you can target the correct muscles to ice, stretch or release before the problem becomes serious.

Your physiotherapist will explain any potential side effects of treatments or exercises.

Sometimes you may get some soreness post-treatment because your physiotherapist got you to perform painful movements or specific exercises. This type of soreness tends to only last a day or so and you mostly do not experience it at all.

Our clinics

No, you don’t need to belong to either of the gyms where we are based.

Even though our physio clinics are at Stone and the Common Purpose Club, you do not need to be a member to attend a physiotherapy appointment at these locations.

Your initial assessment and any treatments will take place in our private rooms in the gym, and during your physiotherapy appointment, we have access to the gym and equipment.

You can also use the gym’s changing facilities and showers if you need to.

Assessment and treatments

During your first appointment we will ask you questions about:

  • your normal activities and hobbies
  • the pain or problem/s you’re experiencing
  • your medical history
  • any medication you are currently taking.

Then we’ll perform a thorough physical assessment. You may need to take off some of your clothing for this. All of this will be in a private room.

We will then discuss what we think is causing your problem and go through our treatment recommendations.  Only once you are happy and understand the treatment will we proceed with it. This could include manual therapies and/or exercises.

If we recommend exercises with you, we will send you videos or descriptions of these via email, text or WhatsApp after the appointment.

At the end, we will either:

  • arrange a follow-up appointment or
  • organise a time to contact you to review your symptoms and discuss if you need further treatment.

Wear loose, comfortable clothing that allows easy access to the part of your body that is injured or painful. Avoid anything that restricts your movement so that you can perform exercises if necessary.

Your physiotherapy treatment could include:

  • manual therapy, such as massage
  • demonstrating exercises and compiling a home programme
  • acupuncture
  • gait re-education
  • balance and co-ordination training
  • creating a rehabilitation plan for your return to work, sport or activity
  • education regarding your problem.

Physiotherapy should give you the tools you need to understand your problem, recover and return to doing the things you love, and manage your condition yourself over the long term.

There is no pre-determined number of treatments for specific conditions. At your first assessment, we’ll discuss and agree on a treatment plan. At this point, we should be able to give you an estimate of how many physiotherapy sessions you may need and the number of days or weeks between each one.

Initial appointments are always 1 hour. This gives us enough time to thoroughly assess your condition, provide treatment and answer any questions you have.

The length of follow-up appointments will depend on your treatment plan.

Sometimes you may get some soreness after your physio treatment. This happens when your physiotherapist gets you to perform painful movements, or it could be due to exercises that you have performed.

This type of soreness tends to only last a day or so. If you experience more severe or lasting pain, please get in touch to discuss this.

Booking an appointment

No, you do not need a referral to have physiotherapy. You can contact us directly.

If you have seen another medical professional about your problem, please share any reports you may have from them that could benefit your treatment. You can send them to us before your first appointment or bring them to your first assessment.

To book a clinic appointment with one of our physios:

To book a home visit, call, email or use our contact form.

For the initial appointment, you will need to pay to confirm your booking. We will send you a link to pay online, or the details to pay via bank transfer (BACS).

You can pay for follow-up appointments at the end of each session with a bank card, cheque, cash or via BACS.

Yes. It is absolutely fine to bring someone to your appointment. The treatment rooms can accommodate up to 3 people comfortably.

Also, sometimes it is good to have a second pair of ears to take in all the information and assist you in remembering and describing the history of your problem.

This depends on your injury and what other medical treatment you have received. If you are not sure how long to wait before seeing a physio, contact us so that we can organise a call to discuss your condition.

When we chat, we can book you an appointment or recommend who you might need to see and what investigations you may need before you start physiotherapy.

Contact us to arrange a chat

Contact us at least 48 hours before your appointment, otherwise you will be charged the full session fee. Call us on 020 3422 6655 or email info@physiomotion.co.uk.

Physiotherapy costs

Our hourly rate is £125.

If you would like a home visit, the cost is £125 per hour + travel time.

For the cost to visit your home, please contact us on 020 3422 6655 or info@physiomotion.co.uk.

No, we don’t offer discounts.

Although some physiotherapists offer discounts for booking multiple appointments, we do not give a discount for block bookings. The number of sessions you may need is always an estimate, and we don’t want to lock people into paying for treatments they may not need.

Yes, you can claim the cost of your physiotherapy against the private medical insurance companies we are affiliated with. We will provide you with a receipt for your payments to claim back the cost from your insurance.

We are currently affiliated with several leading UK medical insurance companies. If you have private health insurance, check with us when you book an appointment.

You will be charged the full fee for the appointment.

Treatment plans

Besides manual therapies and treatment in your appointments, your physiotherapist will give you advice and an exercise programme to continue at home.

This programme will be designed to steadily increase your range of movement, balance and strength so that you can get back to doing what you love to do.

We will go through the exercises with you and send you videos or descriptions and photos of these via email, text or WhatsApp after the appointment.

Doing your exercises regularly is the best thing you can do to support your recovery. Always do them in the order and at the intensity the physio prescribes to prevent further injury.

Yes, there are likely to be activities and exercises you should avoid while you are injured. What they are depends on your injury or condition.

Following your initial assessment and your appointments, your physiotherapist will advise you what to avoid for now. They will let you know when it is safe to start these exercises and activities again, and how you can reintroduce them safely.

Each session the physiotherapist will reassess your progress. They will then adjust your treatment and your plan as needed.

During your sessions, the physiotherapist will ask about your hobbies and general lifestyle to understand if these are contributing to your problem or injury. They may suggest changes to your daily habits or lifestyle to help with your recovery.

They may also recommend another specialist, such as a nutritionist, to give you more detailed advice.

We will discuss with you what you can expect to feel following each treatment and when you do your exercises. But, if you are concerned about the treatment or symptoms during or after a session, let your physiotherapist know.

Please call or email us between sessions if you have any concerns or questions about how you are doing your exercises or are unsure about your treatment plan. We will always be happy to discuss these with you.

Sport physiotherapy

A physiotherapist can assess your range of movement, movement patterns and the strength of muscles that affect your sporting performance. They can provide you with treatment, a conditioning programme and advice to help you improve each of these elements in relation to your sport.

They will also communicate with your coach and strength and conditioning trainer to ensure that everyone knows your limitations and areas for improvement.

Our physiotherapists take part in a variety of sports themselves and have worked with people who do sports ranging from swimming to lacrosse. We understand what it takes to return to these different types of activities and will tailor your rehabilitation to help you regain the strength, agility, flexibility and endurance that your particular sport demands.

We’ll also work with your coach. We’ll observe you in real time and on video as you progress through your rehabilitation to understand what you may still be having problems with so these can be addressed.

Our physiotherapist will ensure you understand how the physiotherapy treatment and exercise programmes integrate into your sport’s training programme. We’ll guide you on when you should get treatment, and on when and how often you should perform your physio exercises.

Make an appointment today

Our helpful team is ready and waiting. We love helping people get back to doing what they love.

Contact us